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Terms Of Service, Privacy Policy, Cancellation Policy
Terms of Service
Effective Date: January 29, 2025
These Terms of Service (“Terms”) outline the rules and guidelines for your use of services provided by Crisento (“we,” “our,” “us”). By accessing or using our platform and services, you agree to be bound by these Terms. If you do not agree with any of these terms, you must not use our services.
Ownership and Use of Content All rights to the intellectual property in our services, including but not limited to software, text, graphics, logos, images, and other content, are owned by Crisento or its licensors. These are protected by intellectual property laws. You are not permitted to copy, modify, distribute, or otherwise use our services, in full or in part, unless specifically authorized in these Terms.
Eligibility & Account Creation You must be at least 18 years old, have the legal capacity to form a binding contract, and not be prohibited from using our services under relevant laws. If required, you’ll need to create an account with Crisento and provide accurate, up-to-date information. You are responsible for securing your account details and must inform Crisento if there’s any unauthorized use or security breach.
Permitted Use of Services Upon acceptance of these Terms, Crisento grants you a limited, non-transferable, non-exclusive, and revocable license to access and use our services for personal or internal business purposes. Unauthorized commercial use of our services is prohibited without prior written consent from Crisento.
You agree not to use the services in a way that:
• Violates applicable laws or regulations.
• Infringes the rights of any third party, such as intellectual property, privacy, or publicity rights.
• Is offensive, harassing, or defamatory.
• Disrupts or interferes with the functioning of our platform.
• Involves unauthorized data extraction or use of automated tools like bots or scrapers.
• Attempts to gain unauthorized access to our systems or data.
Cancellation Policy
Updated: January 29, 2025
Account Termination To cancel your account with Crisento, you must submit a formal cancellation request by email to our support team. Your cancellation request will be processed within 48 hours, and you’ll receive a confirmation. Please note that cancellations must be submitted at least three (3) business days before the start of your next billing cycle. If your cancellation is submitted too close to the billing date, you will still be charged for the upcoming period, with cancellation taking effect at the end of that cycle.
Refunds Due to the personalized nature of our services, including marketing, content creation, and software solutions, all payments made to Crisento are non-refundable. By accepting our services, you acknowledge this policy. If you have concerns or issues with the services provided, please reach out to us, and we will work to resolve them in a timely manner.
**Account Termination by Crisento We reserve the right to terminate your account without prior notice if you breach any of the Terms of Service or this Cancellation Policy. If we terminate your account, you will not be eligible for a refund for unused services, and your access to all associated platform features, offers, and data will be revoked.
Changes to the Cancellation Policy We may revise this Cancellation Policy from time to time. Any updates will be posted on this page with the revised "Last Updated" date. Continued use of our services constitutes your acceptance of these changes.
Privacy Policy
Updated: January 29, 2025
Crisento (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you access and use our services. By using our services, you consent to the practices described in this policy.
Data We Collect
• Personal Information: When registering for our services, we may collect details such as your name, email address, phone number, and payment information. We may also collect business-related information like company name, industry, and address.
• Usage Data: We collect information on your interactions with our services, including device type, pages visited, and specific actions taken on our platform.
• Cookies and Tracking Tools: We use cookies and tracking technologies (e.g., Google Analytics) to gather data about your usage patterns to enhance the functionality and performance of our platform.
How We Use Your Information We may use your data for the following purposes:
• To provide and improve our services, including customer support.
• To enhance service performance through analysis of user behavior.
• To personalize your experience by recommending relevant content or services.
• To communicate updates, promotions, and news about our services that may interest you.
• To comply with legal obligations and ensure the security of our platform and users.
Sharing Your Information We do not sell or rent your personal data to third parties. However, we may share your information with:
• Service providers who assist us with hosting, payment processing, analytics, and advertising.
• Our partners and affiliates involved in delivering joint services.
• Legal authorities, if required by law or legal requests.
Your Rights You have the right to access, modify, or delete your personal data by logging into your account or contacting us directly. You can also opt-out of promotional communications at any time by following the unsubscribe link in our emails or adjusting your account settings.
Data Security We use reasonable security measures to protect your information, though no system is completely secure. We cannot guarantee the absolute safety of your data.
Children’s Privacy Our services are not intended for individuals under 13 years old. We do not knowingly collect personal data from children. If we discover that we have inadvertently collected such data, we will take steps to delete it.
Policy Updates We may update this Privacy Policy periodically. Any changes will be reflected on this page with the new "Updated" date. Your continued use of our services after any such updates means you accept the revised policy.